GOPANDAGO Departure Tax Refund Guide

As your local travel expert, we understand the value of every purchase. GOPANDAGO offers exclusive tax refund concierge services to make your shopping experience in China seamless and rewarding.

🔍 Who is Eligible?

Overseas visitors (foreign nationals, and compatriots from Hong Kong, Macao, and Taiwan) who have resided in Chinese mainland for no more than 183 consecutive days.

✅ Key Refund Conditions

1. Minimum Spend: At least 200 RMB spent in a single designated tax-refund store on the same day.
2. Item Requirements: Goods must be unused, unconsumed, and in original packaging (to be carried or checked in personally upon departure).
3. Time Limit: Depart China within 90 days of purchase.

💸 Refund Calculation

• 13% VAT goods (e.g., clothing, electronics): 11% refund rate.
• 9% VAT goods (e.g., certain foods, cultural products): 8% refund rate.
• Final amount is subject to customs verification and agency settlement.

🚀 Two Processing Methods (We Support Both)

1. Instant Refund (Highly Recommended ✨)

A nationwide convenient service allowing you to receive your refund on the spot!

• Process: Shop & Sign Agreement → Credit Card Pre-Authorization → Receive Advance Refund → Customs Verification on Departure → Pre-Authorization Release.
• Benefit: Skip airport queues and use your refund immediately for more shopping.

2. Traditional Departure Refund

• Process: Shop & Receive Form → Customs Stamp on Departure → Claim at Refund Counter in the Departure Lounge.
• Method: Cash or bank transfer for amounts ≤ 20,000 RMB; bank transfer only for amounts > 20,000 RMB.

🛡️ Our Exclusive Services

1. Store Directory: Access a curated list of official tax-refund stores and "Instant Refund" locations in the Beijing-Tianjin-Hebei region.
2. Document Check: Assist in verifying the "Tax Refund Application Form", invoices, and passport information to avoid errors.
3. Departure Guidance: Provide detailed customs verification procedures and timing advice to ensure a smooth process.
4. Emergency Support: Offer professional solutions for lost documents, unreleased pre-authorizations, and other issues.

⚠️ Important Reminders

• Please keep all shopping invoices and tax refund application forms.
• Do not open or use refundable goods before departure to facilitate customs inspection.
• Please actively declare with your passport, refundable goods, application form, and invoices when leaving China.